Medical Claims Service Specialist

Medical Claims Service Specialist - Certificate of Technical Skills
Michelle Boller, Director

Prepare yourself academically and professionally for claim specialist positions in insurance organizations and healthcare facilities. In this fast-track program, you will learn foundational skills to:

  • Understand medical terminology and human biology
  • Understand medical benefit plans and the claims process to responsibly verify the accuracy and receipt of claims and the analysis of information for processing claims to promote accurate and prompt reimbursement
  • Communicate professionally between peers, vendors, management, and customers in order to provide exceptional customer service
  • Recommend claims action steps to promote accurate and prompt reimbursement
Additionally graduates will work collaboratively with other team members to ensure the most positive service experience to both customers and vendors. On-the-job training and apprenticeships are possible in an “earn-while-you-learn” model.

Medical Claims Service Specialist*


This table gives the recommended course load for Requirements semester, Medical Claims Service Specialist* year.
CAPP 120 Introduction to Computers (online)3
AHMS 144 Medical Terminology (online)3
BIOH 108 Basic Anatomy3
AHMS 156 Medical Filling Fundamentals (online)3
AHMS 108 Health Data and Content (online)2
BMGT 245 Customer Service Management (online)4
AHMS 252 Computerized Medical Billing3
Total Credits21 Credits

*Expected financial aid eligibility Fall 2017. For more information about eligibility, contact Associate Dean Clint Reading.

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